30 days Return Policy

Your complete satisfaction with our product is guaranteed or items may be returned or exchanged within thirty days of receipt. Please note that to be eligible for return, items must be in their original purchase condition and shipped within 30 days.

Send us back the complete package with the order number mentioned on the packet. The refund shall be processed only once we receive the order back and after examining its condition. Please allow approximately 2 weeks for your refund to be processed. Also send us an email of your returning the merchandise with the order number mentioned, tracking number, name of courier services through which the refund procedure has been done and also mentioning your bank details to info@biocarve.com. We shall credit the amount back to your account.

The 30 days return policy, which means you can return any merchandise purchased from the online store within 30days. The online store accepts all the returned goods for a full refund of the purchasing amount except the freight amount if the customer is not totally satisfied with the product. However, there are certain terms and conditions that apply to the return policies. The only thing that you should keep in mind is that only those goods can be returned and refunded which are not damaged and the packaging is kept intact. However, in case of promotional offers the policy also doesn’t stand valid as they fall under some special rules.

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